Fast deposits and withdrawals at pbc Wallet — all options from bKash and Nagad to bank transfer in one place
From mobile banking to direct bank transfer — depositing and withdrawing funds at pbc has been made as straightforward as possible.
Deposit Methods and When to Use Each
pbc currently supports five deposit methods. Each has its own advantages — choose the one that suits your daily habits and convenience.
bKash and Nagad are the most familiar mobile banking options for users in Bangladesh. Payments can be sent in seconds from your mobile at any time of day or night, so there is no waiting around before you start playing. Rocket users benefit from Dutch-Bangla Bank's network, and Upay customers can deposit just as quickly. For those who prefer larger transactions or want to send from a corporate account, bank transfer is available — you can send directly from institutions such as Dutch-Bangla, BRAC Bank or Islami Bank.
If you want to top up your balance quickly before playing at a live table on pbc Casino, a mobile wallet takes the least time.
bKash
The most widely used mobile wallet. Payments can be made via the app or USSD.
Mobile WalletNagad
A postal department service with a wide network across the country. Cash-in is also available at post offices.
Mobile WalletRocket
Dutch-Bangla Bank's mobile banking. Extra convenience for bank account holders.
Mobile BankingUpay
UCB's digital wallet. Register quickly on a smartphone and start using it right away.
Digital WalletBank Transfer
Direct transfer from major banks including Dutch-Bangla, BRAC and Islami Bank.
Bank TransferStep-by-Step Deposit Guide
Even if it is your first deposit, there is no need to be confused — follow the steps below and the process becomes straightforward.
Log in to your account
Sign in to pbc with your username and password.
Go to the "Deposit" menu
Select the deposit option from the dashboard or wallet icon.
Choose a payment method
Select your preferred method — bKash, Nagad, Rocket, Upay or bank transfer.
Enter the amount and confirm
Enter at least ৳300. Send the payment to the number or account provided by pbc.
Submit the transaction ID
Once payment is complete, enter the transaction ID or reference number in the form and submit.
Check your balance
Once verified, the balance will be added to your wallet and you can start playing.
Step-by-Step Withdrawal Guide
Withdrawing your winnings is equally simple. If your account is verified, funds typically arrive within 5–30 minutes.
Go to your Wallet and select "Withdraw"
While logged in, open the Wallet menu and tap the Withdraw option.
Choose a method and enter the amount
Select your preferred withdrawal method and enter at least ৳800.
Enter your wallet or account number
Provide your bKash/Nagad number or bank account details accurately.
Confirm with OTP
Verify the request using the OTP sent to your registered mobile number.
Wait for approval
Funds will usually reach your mobile wallet or bank account within 5–30 minutes.
Check your SMS notification
Once the payment is successful, a confirmation message will be sent to your mobile.
Minimum Amounts and Withdrawal Times
pbc has set limits for deposits and withdrawals. These limits apply to all payment methods. Visit the FAQ page for more details.
Withdrawal Methods — What Each One Offers
The account or number you use for withdrawal must match the name registered on your pbc account. This is a mandatory security requirement, and requests with a name mismatch may be cancelled.
bKash and Nagad are generally the fastest — in most cases funds are credited within 5–15 minutes. Rocket and Upay are equally reliable. Bank transfers may take up to 30 minutes depending on the bank's own processing time.
pbc VIP members often receive priority withdrawal service, so regular players may want to consider the VIP programme.
How to Keep Your Mobile Wallet Secure
Following a few basic precautions during online transactions keeps both your account and your money safe.
Never share your PIN
Do not share your bKash, Nagad or Rocket PIN with anyone — including any customer service representative. pbc will never ask for your PIN.
Keep your OTP private
The OTP sent for transaction verification is for you alone. If someone asks for your OTP over the phone, do not share it — this is a sign of fraud.
Use an account in your own name
Depositing or withdrawing using someone else's mobile wallet may cause issues during account verification.
Avoid public Wi-Fi
It is best not to use public or unfamiliar Wi-Fi networks when making transactions. Use your own mobile data or a trusted network.
pbc follows a responsible gaming policy that treats account security and safe transactions as top priorities.
Log in to your Wallet now and add funds
Start with as little as ৳300 and get up to 150% as a welcome bonus. Maximum bonus is ৳8,000.
Go to pbc Login pageCommon Payment Issues and Solutions
Occasionally minor issues can arise. In most cases you can resolve them on your own.
Balance not updated after deposit
If payment was completed but your balance has not updated, check whether the transaction ID was submitted correctly. If it was, contact live chat.
Withdrawal request cancelled
A withdrawal may be cancelled if there is a name mismatch or your account is not verified. Make sure your profile details are correct.
Withdrawal taking more than 30 minutes
Bank transfers can occasionally take a bit longer. If it has been more than 30 minutes, notify support.
Payment page not loading
Clear your browser cache or try a different browser. If the issue persists, try from the app.
Not receiving OTP
Check your mobile network and make sure the number is correct. Wait a moment and try again.
Charged twice
For duplicate transactions, take both transaction IDs and contact live chat immediately — support is available 24/7.
Contact the support team
If you cannot resolve an issue on your own, pbc's live chat team is available 24 hours a day, 7 days a week to help in both Bengali and English. You can start a chat from any page on the site.
Support responds just as quickly to payment-related questions during cricket betting or slots play.